Updated August 2025

Privacy Policy

By accessing our website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

Introduction

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What information do we collect?

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How do we use your information?

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How do we use your information?

NO CHANGES (ADDITIONS OR DELETIONS) BY YOU TO THIS SOFTWARE PRIVACY POLICY WILL BE ACCEPTED BY THE COMPANY. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE PRIVACY POLICY, OR YOU DO NOT WISH YOUR PERSONAL INFORMATION TO BE USED PURSUANT TO THIS SOFTWARE PRIVACY POLICY OR THE STANDARD PRIVACY POLICY, THEN YOU SHOULD NOT USE THE [Solen Software Group Software Name], AND YOU SHOULD NOT PROVIDE ANY OF YOUR PERSONAL INFORMATION TO THE COMPANY.

THIS IS A BINDING CONTRACT BETWEEN YOU AND THE COMPANY, AND YOU SHOULD DOWNLOAD AND PRINT THIS SOFTWARE PRIVACY POLICY AND THE STANDARD PRIVACY POLICY FOR YOUR RECORDS.

INFORMED CONSENT BY EUROPEAN UNION ("EU") DATA SUBJECTS UNDER THE EU'S GENERAL DATA PROTECTION REGULATION ("GDPR").

THE GDPR PROVIDES EACH EU "DATA SUBJECT" (AS SUCH TERM IS DEFINED IN THE GDPR) WITH SPECIFIC RIGHTS, INCLUDING THE RIGHT TO RECEIVE SPECIFIC NOTICES, REGARDING THEIR "PERSONAL DATA" (AS SUCH TERM IS DEFINED IN THE GDPR). THIS SOFTWARE PRIVACY POLICY HEREBY PROVIDES SUCH GDPR-REQUIRED NOTICES AND DISCLOSURES TO EACH USER THAT IS AN EU DATA SUBJECT AS FOLLOWS:

THE COMPANY IS A "CONTROLLER" OF YOUR PERSONAL DATA AS SUCH TERM IS DEFINED IN THE GDPR.

1. Overview

At Solen, we make software and provide information services used by that software. Unlike many other firms, Solen doesn't just [Solen Software Group Basic Function] and let You [Solen Software Group Basic Action], but instead creates [Solen Software Group Enhanced Functionality] using [Solen Software Group Data Sources].

This [Solen Software Group Metadata Type] includes [Solen Software Group Editorial Information] as well as [Solen Software Group Factual Information]. [Solen Software Group Software Short Name] uses all that information to [Solen Software Group Primary Benefits] and to [Solen Software Group Secondary Benefits].

How do we use your information?

What that means in practice is that [Solen Software Group Software Short Name] has to [Solen Software Group Data Collection Purpose] so it can be [Solen Software Group Data Processing Purpose] by our [Solen Software Group Service Type], and to achieve this We send information about [Solen Software Group User Data] to Our servers. We also have mechanisms for [Solen Software Group Authentication], [Solen Software Group Payment Processing], and [Solen Software Group Communication].

We may combine information collected through cookies with other information we have collected about you. This helps us to update, expand, and analyze our records, identify new customers, create personalized advertising to provide services that may be of interest to you, and provide customer service. The legal basis for processing this information includes legitimate interests in operating our business, consent where required by law, and contractual necessity.

Each of these systems has been designed with Our Users' privacy in mind. We understand that by allowing [Solen Software Group Software Short Name] to do what We designed it to do, You place a great deal of trust in us. It's Our aim to continue to earn that trust every day.

Do we use cookies and other tracking technologies?

Yes, we use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information. We use both session and persistent cookies on our Service. Session cookies are temporary and deleted from your device when you close your web browser. Persistent cookies remain on your device until you delete them or they expire. We categorize our cookies as strictly necessary, performance and analytics, functional, and targeting or advertising cookies.

How long do we keep your information?

We retain information collected through cookies for different periods depending on the type of cookie and its purpose. Session cookies are automatically deleted when you close your browser. Persistent cookies remain until their expiration date or until you delete them manually. Analytics cookies are typically retained for up to 26 months. Marketing cookies may be retained for up to 24 months. We regularly review our retention periods and delete or anonymize information that is no longer necessary for the purposes for which it was collected.

How do we keep your information safe?

We implement appropriate technical and organizational security measures to protect the information collected through cookies against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication procedures, and employee training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

What are your privacy rights?

Depending on your location, you may have certain rights regarding cookies and the information they collect. These rights may include the ability to accept or reject cookies through browser settings, request access to information collected about you, request correction of inaccurate information, request deletion of your information, object to processing of your information, and request data portability. You can manage cookie preferences through our cookie consent banner or by adjusting your browser settings to refuse cookies entirely.

To exercise these rights, you may contact us using the information provided below. We may request verification of your identity before processing your request. Please note that disabling certain cookies may affect the functionality of our Service.

How can you contact us about this policy?

If you have questions or comments about this Cookie Policy, you may contact us by email at contact@solensoftwaregroup.com, by phone, mail, or through our website contact form at https://solen.com/contact.

We reserve the right to update this Cookie Policy at any time. When we do, we will revise the "Last Updated" date at the top of this policy and notify you through our Service or other appropriate means.

We encourage you to review this policy periodically to stay informed about our use of cookies.

If you continue to use our Service after changes are made, you will be deemed to have accepted those changes.

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