Cookies Policy

Introduction

This Cookie Policy explains how Solen Software Group, Inc. (“Solen,” “we,” “us,” or “our”) uses cookies and similar technologies on our website located at https://www.solensoftwaregroup.com (the “Site”).

This Cookie Policy should be read together with our Website Privacy Policy and our Service Privacy Policy, which explains how we collect, use, and protect personal information more generally.

By continuing to browse or use the Site, you acknowledge that you have read and understood this Cookie Policy. If you do not wish to accept cookies, you may adjust your browser settings as described below or discontinue use of the Site.

What Information Is Collected Through Cookies

When you visit or use the Site, we automatically collect certain technical and usage information through cookies and similar technologies. We use website tracking technology that may identify visitors by name or company through third-party data enrichment. Information collected may include :

• Internet Protocol (IP) address
• Browser type, device type, and operating system
• Language preferences
• Referring URLs and pages visited
• Date and time of visits
• General geographic location (such as country or region)
• Information about how you interact with the Site
• Name, job title, or company information, where identified through third-party data enrichment

We do not use cookies on the Site to collect sensitive personal information.

Types of Cookies We Use

The Site uses the following categories of cookies:

• Strictly Necessary Cookies. These cookies are required for the Site to function properly and enable core features such as page navigation and security. The Site cannot function properly without these cookies.
• Performance and Analytics Cookies. These cookies help us understand how visitors use the Site, such as which pages are visited most often and how users move through the Site. This information is used in aggregate form to improve the Site’s performance, usability, and content.
• Functional Cookies. These cookies allow the Site to remember choices you make (such as language preferences) and provide enhanced functionality.
• Visitor Identification Cookies. These cookies are placed by third-party website visitor tracking tools and may be used to identify companies or individuals visiting the Site. This information may be used for sales and marketing purposes, including to contact potential customers who have expressed interest in our products or services.

We do not use cookies on the Site to deliver targeted or behavioral advertising to third-party ad networks, and we do not sell cookie data to third parties. However, information collected through visitor identification cookies may be used by us for our own sales and marketing outreach.

How We Use Information Collected Through Cookies

We use information collected through cookies and similar technologies solely for legitimate business purposes related to operation of an informational website, including to:

• operate, maintain, and secure the Site;
• enable basic functionality and user preferences;
• analyze Site usage and performance on an aggregated basis;
• understand how visitors interact with the Site in order to improve content and navigation;
• identify companies and individuals visiting the Site and conduct sales and marketing outreach;
• detect and prevent fraud, misuse, or security incidents; and
• comply with applicable legal and regulatory obligations.

We may combine information collected through cookies with other information we collect through the Site, consistent with our Privacy Policy.

Do We Use Third-Party Cookies

Some cookies used on the Site may be placed by third-party service providers that assist us with website analytics or technical operations. These third parties may receive information collected through cookies in accordance with their own privacy policies.

We do not control how third parties use cookies once placed, and we are not responsible for their practices. We encourage you to review the privacy and cookie policies of any third-party providers whose services are used in connection with the Site.

Website Visitor Tracking

We use third-party website visitor tracking tools that may identify the companies and individuals visiting our Site, even if those visitors do not fill out a form or otherwise contact us. These tools work by matching IP addresses, cookies, and other technical signals against third-party databases to identify visitor information such as company name, industry, location, and in some cases individual names and job titles.

We use this information for sales and marketing purposes, including to follow up with companies or individuals who have visited our Site and may be interested in our products or services.

Our current provider for website visitor tracking is Lead Onion. You can review Lead Onion's privacy policy at https://leadonion.ai/privacy-policy/ to understand how they collect, process, and protect data in connection with these services. We may use additional or alternative third-party visitor tracking providers from time to time, and this section will be updated accordingly.

If you wish to opt out of visitor identification tracking, you may adjust your browser's cookie settings as described in the "How You Can Manage Cookies" section below, or contact us at contact@solensoftwaregroup.com to submit an opt-out request.

How Long Cookies Remain on Your Device

The duration that cookies remain on your device depends on their type:

• Session cookies are temporary and are deleted when you close your browser.
• Persistent cookies remain on your device until they expire or are deleted manually through your browser settings.

Retention periods vary depending on the purpose of the cookie and are limited to the period reasonably necessary to fulfill that purpose.

How You Can Manage Cookies

Because the Site does not require users to accept cookies as a condition of access, cookie management is handled through your browser settings.

Most web browsers allow you to:

• block or delete cookies;
• receive notifications when cookies are placed; or
• restrict cookies to certain websites.

You can usually find information about cookie controls in your browser’s help or settings menu. Please note that disabling or deleting certain cookies may affect the functionality and performance of the Site.

If you choose to clear cookies, your preferences may need to be reset the next time you visit the Site.

Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to personal information collected through cookies, including the right to request access, correction, or deletion of information, or to object to certain processing activities. This includes the right to object to the use of your personal information for sales and marketing purposes where such rights apply under applicable law. 

Information about how to exercise applicable privacy rights is provided in our Website Privacy Policy. Requests may be subject to verification of identity and applicable legal limitations.

Security

We implement reasonable technical and organizational measures designed to protect information collected through cookies against unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we do, we will revise the “Last Updated” date at the top of this policy.

Your continued use of the Site after any changes to this Cookie Policy constitutes your acknowledgment of the updated policy.

Contact Us

If you have questions about this Cookie Policy, please contact us at: contact@solensoftwaregroup.com