Updated August 2025

Cookies Policy

We use some cookies to help improve your experience on this website. Here's some more info about what we do with information we collect.

Introduction

This Cookie Policy explains how Solen ("we," "us," or "our") uses cookies and similar tracking technologies on our website located at https://solen.com (the "Service") operated by Solen. This policy should be read alongside our Privacy Policy, which sets out how and why we use your personal data.

By continuing to browse or use our Service, you acknowledge that you have read, understood, and agree to be bound by this Cookie Policy. If you do not agree with this Cookie Policy, please discontinue use of our Service.

What information do we collect?

We automatically collect certain information when you visit, use, or navigate our Service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information. We also collect information through cookies, web beacons, tracking pixels, and other similar technologies that create and maintain unique identifiers.

The types of cookies we use include session cookies that expire when you close your browser, persistent cookies that remain on your device until deleted or expired, first-party cookies set directly by our domain, and third-party cookies set by external services we use. We may also use local storage technologies and software development kits in our mobile applications.

How do we use your information?

We use the information collected through cookies and similar technologies to operate, maintain, and provide you with the features and functionality of our Service. Specifically, we use this information to remember your preferences and settings, authenticate your identity and prevent fraud, analyze usage patterns and improve our Service, provide customer support, deliver targeted advertisements and marketing communications, and comply with legal obligations.

We may combine information collected through cookies with other information we have collected about you. This helps us to update, expand, and analyze our records, identify new customers, create personalized advertising to provide services that may be of interest to you, and provide customer service. The legal basis for processing this information includes legitimate interests in operating our business, consent where required by law, and contractual necessity.

Do we use cookies and other tracking technologies?

Yes, we use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information. We use both session and persistent cookies on our Service. Session cookies are temporary and deleted from your device when you close your web browser. Persistent cookies remain on your device until you delete them or they expire. We categorize our cookies as strictly necessary, performance and analytics, functional, and targeting or advertising cookies.

How long do we keep your information?

We retain information collected through cookies for different periods depending on the type of cookie and its purpose. Session cookies are automatically deleted when you close your browser. Persistent cookies remain until their expiration date or until you delete them manually. Analytics cookies are typically retained for up to 26 months. Marketing cookies may be retained for up to 24 months. We regularly review our retention periods and delete or anonymize information that is no longer necessary for the purposes for which it was collected.

How do we keep your information safe?

We implement appropriate technical and organizational security measures to protect the information collected through cookies against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication procedures, and employee training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

What are your privacy rights?

Depending on your location, you may have certain rights regarding cookies and the information they collect. These rights may include the ability to accept or reject cookies through browser settings, request access to information collected about you, request correction of inaccurate information, request deletion of your information, object to processing of your information, and request data portability. You can manage cookie preferences through our cookie consent banner or by adjusting your browser settings to refuse cookies entirely.

To exercise these rights, you may contact us using the information provided below. We may request verification of your identity before processing your request. Please note that disabling certain cookies may affect the functionality of our Service.

How can you contact us about this policy?

If you have questions or comments about this Cookie Policy, you may contact us by email at contact@solensoftwaregroup.com, by phone, mail, or through our website contact form at https://solen.com/contact.

We reserve the right to update this Cookie Policy at any time. When we do, we will revise the "Last Updated" date at the top of this policy and notify you through our Service or other appropriate means.

We encourage you to review this policy periodically to stay informed about our use of cookies.

If you continue to use our Service after changes are made, you will be deemed to have accepted those changes.

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